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Frequently Asked Questions

Yes! We provide free shipping on most orders within the continental U.S. Certain exclusions may apply depending on the brand or delivery location.

Of course! Our support team is available by phone, email, or live chat to answer any questions about specs, shipping, setup, or LumiCraft USA products. Feel free to reach out any time.

Each product listing includes detailed specs and dimensions. If you need help, our support team is happy to guide you through measurements and fit questions.

Eligible orders may be returned within 30 days of delivery, subject to our Refund & Return Policy.

You can contact us at contact@lumicraftusa.shop or +1 (301) 404-2092 , Monday–Friday, 9:00 AM–6:00 PM. We aim to respond within 24 business hours.